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Privacy Policy

Stop Renting. Start Owning.™™ (“Company,” “us,” “we,” or “Rent Sucks”) recognizes the importance of your privacy. This Privacy Policy (“Policy”) discloses the privacy practices for this website (“Site”) as well as related products and services we may offer to you (collectively referred to as the “Services”). This Policy also covers how personal and other information that we receive or collect about you is treated. Please read the information below to learn the following regarding your use of this Site. This Policy is designed to be read in connection with the Site Terms of Use, which is available here: Terms of Use (“Terms”). By accessing or using this Site, you agree to be bound by the Terms and this Policy.

We reserve the right to change this Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on the Site, or by updating any privacy information in this Policy. Your continued use of the Site and/or Services after such modifications will constitute your acknowledgment of the modified Policy and your agreement to abide and be bound by that Policy.

If you have any questions about this Policy, please contact us.


Types of Information We Collect.

In order to better provide you with the Site and Services, we collect two types of information about our users: Personally Identifiable Information (“PII”) and Aggregate Information. PII refers to information that is specific to you individually. When you engage in certain activities on the Site, such as registering for an account, purchasing a Service, submitting content, and/or sending us feedback, we may ask you to provide certain information about yourself. Examples of PII include your first and last name, email address, telephone number, and other identifying information. Aggregate Information refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on the Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Uniform Resource Locator (“URL”) of the website you just came from, which URL you go to after visiting the Site, what browser you are using, and your Internet Protocol (“IP”) address.

How We Collect and Use Information.

We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to use certain Services available on the Site. These may include: (a) registering for an account on the Site; (b) signing up for Services; (c) sending us an email message; (d) submitting a form or transmitting other information; or (d) submitting your credit card or other payment information. We will primarily use your PII to provide the Site and offerings to you. We will also use certain forms of PII to enhance the operation of the Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our offerings, and customize the Site’s content and layout. We may use PII to deliver information to you and to contact you. Finally, we may use your PII to resolve disputes, troubleshoot problems, and enforce our agreements with you, including our Terms and this Policy. We and our third party partners may also collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer the Site, and to gather demographic information.


Depending on how you use the Site and Services, we may store cookies on your computer or device in order to collect certain aggregate data and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer or device that uniquely identifies you. Cookies may also include more personalized information, such as your IP address, browser type, the server you are logged onto, the area code and zip code associated with your server, and your name. We may use cookies to perform tasks such as monitoring aggregate usage metrics, storing and remembering your passwords (if you allow us to do so), storing your preferences, and personalizing the Site and/or Services for you. We may also use an outside advertising partner who may place a separate cookie on your computer or device. We will not provide any third-party advertising partners with any of your PII.

Release of Information.

We will not sell, trade, or rent your PII to others. We do provide some of our product and service offerings through contractual arrangements made with affiliates, service providers, partners, and other third parties (collectively, “Service Partners”). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites or to deliver services to you. The use of your PII by our Service Partners is governed the respective privacy policies of those Service Partners and is not subject to our control. Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information we collect from you. Other websites accessible through this Site, including our Service Partners, have their own privacy policies and data collection, use, and disclosure practices. Please consult each site’s privacy policy. We are not responsible for the policies or practices of third parties. If we are required by law enforcement or judicial authorities to provide PII to governmental authorities, we may disclose PII upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may also provide Aggregate Information to third parties but this Aggregate Information does not include any PII.

Updating and Correcting Information.

You may change any of your PII in your account online at any time by accessing your account in accordance with instructions posted on the Site. You may also access and correct your personal information and privacy preferences by emailing us at [email protected] or in writing to 2011 Leeland St Houston, TX 77003. Please include your name, address, and/or email address when you contact us. We encourage you to promptly update your PII if it changes. You may ask to have the information on your account deleted or removed; however, some information, such as past transactions, logs, or other information may not be deleted. In addition, it may be impossible to completely delete your information without some residual information because of backups.

Security of Your PII.

We take appropriate security measures to protect your PII and to prevent unauthorized access to or unauthorized alteration, disclosure, or destruction of your PII. We only use your PII for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or retention requirements. We limit access to PII only to specific employees, contractors, and agents who have a reasonable need to access your information. Credit card transactions and order fulfillment processed through the Site are handled by established third party banking institutions and processing agents. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us cannot be guaranteed.


You must be at least 18 years old to have our permission to use this Site. We do not knowingly collect, use, or disclose PII about minors. If you are between the ages of 13 and 17, you may use the Site with the express permission of your parent or legal guardian. Your parent or legal guardian controls your PII and we will respond to communications from your parent or legal guardian regarding your use of the Site.


Please consult our Site Terms for other policies regarding your use of the Site. If you have any questions, concerns, or inquiries about this Policy, or our use of your PII, or our privacy practices, please contact us at [email protected], if by email, or 2011 Leeland St Houston, TX 77003 if by conventional mail.